Remote Program Manager: Volunteer Engagement

American Red Cross; Arizona; Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401K plan with match

PTO and holidays

Life and disability insurance

Job summary

American Red Cross is seeking a professional, detail-oriented Program Manager to support volunteer engagement across SAF/ISD and Corporate departments. This is a fully remote role that can be located anywhere in the USA.

The Program Manager provides consultation, coordination, and operational support, helping departments identify workforce needs, develop recruitment approaches, onboard volunteers, and connect stakeholders with resources for successful volunteer utilization.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience required.
• Minimum 5 years of related experience or equivalent combination of education and related experience required.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management, reporting, recruitment workflows, and volunteer engagement processes.
• Provide guidance on volunteer workforce policies, processes, and best practices.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.

Skills

Program management

Relationship management

Volunteer engagement

Communication

Presentation skills

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

American Red Cross is seeking a professional, detail-oriented Program Manager to support volunteer engagement across SAF/ISD and Corporate departments. This is a fully remote role that can be located anywhere in the USA.

The Program Manager provides consultation, coordination, and operational support, helping departments identify workforce needs, develop recruitment approaches, onboard volunteers, and connect stakeholders with resources for successful volunteer utilization.