Remote Program Delivery & Governance Lead

Humana; United States; Remote; USD 115,000 - 158,000; Full time

Job summary

Humana is seeking a Program Delivery Governance Lead to design and manage governance structures for the Stars program, aligning with regulatory requirements and strategic goals. The role emphasizes independent judgment, collaboration across business units, and communication with senior leaders.

Responsibilities include leading governance forums, analyzing program results, and advising executives on governance issues while driving continuous process improvement in a dynamic, remote work setup.

Qualifications

• Bachelor's degree
• 7+ years of experience in program delivery, governance, project management, audit, Stars and/or quality
• Comfort with budgets and financial resources
• Experience leading cross-functional teams, managing complex projects, and driving organizational change
• Strong analytical, problem-solving, and decision-making skills
• Demonstrated ability to articulate ideas effectively in both written and oral forms
• Experience presenting to large groups and engage senior stakeholders

Responsibilities

• Own and enhance the governance process for the Stars organization, as part of the governance team.
• Strategically design, implement, and maintain governance structures and forums to drive improvement in Stars and quality metrics.
• Coordinate with finance partners to help organize the Stars OpEx and Admin budgets
• Lead governance meetings, facilitate decision-making, and ensure effective documentation and communication of outcomes.
• Review, analyze, and report on the results of programs and governance activities, providing actionable insights to stakeholders.
• Advise executives and senior leadership on governance-related matters, contributing to the development of functional and segment-specific strategies.
• Implement and monitor changes to governance processes, ensuring continuous improvement and adaptability to organizational needs.
• Exercise independent judgment and decision-making on complex issues with minimal supervision.
• Collaborate across business units to promote alignment, share best practices, and drive accountability for governance standards.
• Maintain awareness of industry trends, regulatory requirements, and best practices related to governance and Stars program management.
• Effectively identifies key decision points and understands when to properly elevate and ensure the right levels of leadership are present for decision making.
• Comfortable working in a fast-paced environment and proactively communicating/pivoting when changes to agenda or audience members present for decision making are needed.
• Remain organized while managing multiple initiatives and hold DRI’s accountable to follow-through on key action items/asks from Senior leadership.
• Regularly interfaces with executives, leadership, and stakeholders at all levels.

Skills

Program governance

Budget management

Cross-functional leadership

Stakeholder communication

Analytics

Decision making

Executive presentation

Education

Bachelor's degree

Job description

Humana is seeking a Program Delivery Governance Lead to design and manage governance structures for the Stars program, aligning with regulatory requirements and strategic goals. The role emphasizes independent judgment, collaboration across business units, and communication with senior leaders.

Responsibilities include leading governance forums, analyzing program results, and advising executives on governance issues while driving continuous process improvement in a dynamic, remote work setup.