Remote Production Support Engineer - Java/SQL & Cloud

Anagh Technologies Inc; Texas; Remote; USD 90,000 - 130,000; Full time

Job summary

Anagh Technologies Inc. is seeking a Production Support Software Engineer to help manage and resolve critical production issues in a hybrid, remote-enabled environment.

You will balance software engineering with on-call responsibilities, focusing on Java and Oracle/SQL, while collaborating with onshore and offshore teams. The role emphasizes strong troubleshooting, learning agility, and effective communication with operations, product teams, and clients.

Qualifications

• Mid-level engineer with production support experience.
• Ability to independently investigate incidents and communicate resolutions.
• Strong communication and cross-functional collaboration with operations, product, and client services.

Responsibilities

• Provide Tier 2/3 production support for software issues in R&D.
• Investigate incidents, perform root-cause analysis, and implement fixes.
• Coordinate with operations, product, and client services to resolve issues and communicate status.

Skills

Java

Oracle/SQL

React

Vert.x

Spring Boot

Cloud

AI tooling

Troubleshooting

Learning agility

Tools

Cloud platforms

Incident management tools

Job description

Anagh Technologies Inc. is seeking a Production Support Software Engineer to help manage and resolve critical production issues in a hybrid, remote-enabled environment.

You will balance software engineering with on-call responsibilities, focusing on Java and Oracle/SQL, while collaborating with onshore and offshore teams. The role emphasizes strong troubleshooting, learning agility, and effective communication with operations, product teams, and clients.