Remote-Eligible Principal Network & Biz Development Lead

Capital One Group; Lansing (MI); Remote; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for our Global Acceptance LAC team. This role focuses on supporting partner operations and coordinating with Acquiring, Payment Enablement, and Merchants partners to grow Discover Network acceptance in the Caribbean & Central America.

You will manage account coordination, pipeline tracking, and reporting while traveling up to 30-40% of the time across the region.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 4 years of client management, sales support, business development or operational partner management experience within the payments, acquiring, or financial services industry

Responsibilities

• Account Coordination & Partner Support: primary operational contact for assigned partners; support contract renewal cycles and coordinate with product/marketing teams.
• Tactical Pipeline Execution: execute partner acquisition initiatives and outreach plans to expand Discover Network acquiring acceptance in target markets.
• Territory Planning & Prospecting: develop territory plan and engage processors to generate leads.
• Acceptance Monitoring & Reporting: track merchant acceptance metrics and flag issues to optimize processing performance.
• Event Support & Representation: represent Discover Network at regional industry events and partner sessions to drive brand visibility.
• Partner Performance Tracking: review partner volume metrics and elevate risks to leadership.
• Contract Administration: coordinate terms, amendments, and documentation for partner accounts.
• Vertical Acceptance Support: drive acceptance campaigns across Airlines, Hotels, Restaurants, Retail, and Travel Operators.
• Lead Generation & Research: identify acquiring partners, ISOs, gateways, and ATM networks in underserved areas.
• Implementation & Launch Support: assist partners through onboarding of new payment features and marketing assets.
• Compliance & Governance: ensure onboarding and activities comply with AML, KYC, and EDD standards.
• Market Tracking: gather local market feedback and trends for senior team summaries.
• Core Competencies & Execution: driven, organized, capable of delivering results through others.
• Travel: up to 30–40% travel across the region

Skills

Client management

Sales support

Business development

Operations coordination

Education

Bachelor’s Degree

Job description

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for our Global Acceptance LAC team. This role focuses on supporting partner operations and coordinating with Acquiring, Payment Enablement, and Merchants partners to grow Discover Network acceptance in the Caribbean & Central America.

You will manage account coordination, pipeline tracking, and reporting while traveling up to 30-40% of the time across the region.