Remote Principal: Relationship & Biz Development

Capital One Group; Trenton (NJ); Hybrid; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC and International Markets - Americas team. You will support day-to-day partner operations, coordinate with Acquiring and Payment Enablement, and drive Discover Network acceptance in the Caribbean & Central America.

You will manage account coordination, pipeline tracking, and merchant acceptance monitoring, while collaborating with regional teams to ensure

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 4 years of client management, sales support, business development or operational partner management experience within the payments, acquiring, or financial services industry.
• Fluent in Spanish and English

Responsibilities

• Account Coordination & Partner Support: primary operational contact for assigned acquiring and enablement partners; support contract renewal cycles and coordinate with product and marketing teams.
• Tactical Pipeline Execution: execute partner acquisition initiatives to expand Discover Network acquiring acceptance.
• Territory Planning & Prospecting: develop territory/prospect plan and lead generation with processors.
• Acceptance Monitoring & Reporting: track merchant acceptance metrics and highlight gaps to optimize processing.
• Event Support & Representation: represent Discover Network at regional industry events and partner sessions.
• Partner Performance Tracking: review partner volume metrics and escalate risks to leadership.
• Contract Administration: coordinate contract terms and amendment workflows for new and existing partners.
• Vertical Acceptance Support: drive campaigns across airlines, hotels, restaurants, retail, and travel operators.

Skills

Fluent in Spanish and English

Education

Bachelor’s Degree

Job description

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) for the Global Acceptance LAC and International Markets - Americas team. You will support day-to-day partner operations, coordinate with Acquiring and Payment Enablement, and drive Discover Network acceptance in the Caribbean & Central America.

You will manage account coordination, pipeline tracking, and merchant acceptance monitoring, while collaborating with regional teams to ensure