Remote Presales Architect: Observability Expert

SHI; Annapolis (MD); Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health benefits

Diversity commitment

Professional growth

Job summary

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability for remote work from the United States.

The role combines presales client engagements with internal practice development, including demonstrations, POCs, and technical presentations focused on APM, log analytics, telemetry, and eBPF-based instrumentation. You will build reusable collateral, qualify new vendor partnerships, and train teams on emerging observability technologies to drive revenue growth and

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering or equivalent.
• Minimum 6 years of experience in observability, monitoring, or SRE roles with hands-on design/implementation.
• Experience in presales, solutions architecture, or technical consulting in observability domains.

Responsibilities

• Design and deliver demos, POCs, and technical presentations on full stack observability.
• Lead technical discovery sessions to assess client observability maturity and tooling sprawl.
• Translate complex concepts into business value for technical and executive audiences.
• Develop practice collateral, reference architectures, and vendor evaluation frameworks.
• Drive revenue growth by identifying observability opportunities within presales.

Skills

Observability design

Telemetry pipeline

SLO frameworks

CI/CD pipelines

Automation scripting

Python

Go

Terraform

Ansible

Communication skills

Education

Bachelor's degree in Computer Science/Information Technology/Engineering

Tools

OpenTelemetry

Python

Go

Terraform

Ansible

Job description

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability for remote work from the United States.

The role combines presales client engagements with internal practice development, including demonstrations, POCs, and technical presentations focused on APM, log analytics, telemetry, and eBPF-based instrumentation. You will build reusable collateral, qualify new vendor partnerships, and train teams on emerging observability technologies to drive revenue growth and