Remote Presales Observability Architect

SHI; Pierre (SD); Remote; USD 180,000 - 250,000; Full time

Job summary

SHI International Corp. is seeking a Presales Solutions Architect for Full Stack Observability. You will lead demos, design telemetry architectures, and drive client discovery across APM, logs, and network monitoring while developing reusable collateral and internal enablement content.

You will collaborate with engineering and sales teams to win opportunities, evaluate new vendor technologies, and help mature SHI's observability practice through best practices and architectural guidance.

Qualifications

• Minimum 6 years of experience in observability, monitoring, SRE, or related roles with hands-on design and implementation.
• Presales, solutions architecture, or technical consulting experience in observability domains.

Responsibilities

• Design and deliver product demos, POCs, and technical presentations focused on full stack observability including APM, logs, and network monitoring.
• Lead technical discovery sessions to assess client maturity and design target-state telemetry architectures.
• Translate complex observability concepts into business value for technical and executive audiences.
• Develop internal collateral, reference architectures, and vendor evaluation frameworks.

Skills

Observability architecture

Presales experience

OpenTelemetry

SRE principles

Cloud monitoring

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Python

Go

Terraform

Ansible

Job description

SHI International Corp. is seeking a Presales Solutions Architect for Full Stack Observability. You will lead demos, design telemetry architectures, and drive client discovery across APM, logs, and network monitoring while developing reusable collateral and internal enablement content.

You will collaborate with engineering and sales teams to win opportunities, evaluate new vendor technologies, and help mature SHI's observability practice through best practices and architectural guidance.