Remote Observability Solutions Architect (Presales)

SHI; Frankfort (KY); À distance; USD 180 000 - 250 000; Plein temps

Résumé du poste

SHI International Corp. is seeking a Presales Solutions Architect – Full Stack Observability.

You will serve as the subject matter expert for APM, telemetry, log analytics, and digital experience monitoring, balancing presales engagements with internal practice development. You'll design target-state architectures, deliver demos and POCs, and create repeatable collateral while partnering with clients and vendor teams to drive observability outcomes and revenue growth within SHI's Observability

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 6 years in observability, monitoring, or SRE roles.
• Experience in presales, architecture, or technical consulting.
• Ability to present to customers and internal teams.

Responsabilités

• Design and deliver product demonstrations, POCs, and technical presentations focused on full stack observability.
• Lead technical discovery sessions to assess clients' observability maturity and tooling sprawl.
• Translate complex observability concepts into business value for technical and executive audiences.
• Design target-state observability architectures covering instrumentation, OpenTelemetry, pipelines, and dashboards.
• Develop internal collateral including reference architectures and vendor evaluation frameworks.
• Evaluate vendor technologies and advise on partnerships and tool retirement.
• Conduct internal enablement sessions for engineering and sales teams on observability topics.
• Drive revenue growth within presales by identifying observability opportunities.

Connaissances

Observability design

Presales engagements

Technical presentations

OpenTelemetry

SLOs

AI-driven correlation

Cloud monitoring

APM

Telemetry pipelines

Leadership

Communication

Formation

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent

Outils

Python

Go

Terraform

Ansible

CI/CD

eBPF instrumentation

Description du poste

SHI International Corp. is seeking a Presales Solutions Architect – Full Stack Observability.

You will serve as the subject matter expert for APM, telemetry, log analytics, and digital experience monitoring, balancing presales engagements with internal practice development. You'll design target-state architectures, deliver demos and POCs, and create repeatable collateral while partnering with clients and vendor teams to drive observability outcomes and revenue growth within SHI's Observability