Remote Pre-Litigation Case Manager – Client Advocate

Topdog Law, Llc; United States; Remote; USD 66,000 - 82,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

HSA

Life Insurance

Disability Insurance

Paid Time Off

Parental Leave

Job summary

TopDog Law is a fully remote, nationally scaling personal injury firm that prioritizes client experience from intake through litigation. We seek a Case Manager who owns the client relationship from day one through settlement, coordinating care and moving cases forward with urgency and compassion.

You will leverage technology to stay efficient and accurate, while upholding our culture of ownership and accountability. Competitive base salary with comprehensive benefits awaits the right candidate.

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters on cases in Illinois.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement.
• Connect clients to the right care quickly with confidence and compassion.
• Drive cases forward with urgency through each phase.
• Build demand packages that tell a compelling story to negotiate outcomes.
• Be the source of truth on every case using cutting-edge technology.
• Maintain full ownership and accountability for the file.

Skills

Client relationship management

Organizational skills

High-volume caseload management

Written and verbal communication

Medical records review

Independent work with team

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law is a fully remote, nationally scaling personal injury firm that prioritizes client experience from intake through litigation. We seek a Case Manager who owns the client relationship from day one through settlement, coordinating care and moving cases forward with urgency and compassion.

You will leverage technology to stay efficient and accurate, while upholding our culture of ownership and accountability. Competitive base salary with comprehensive benefits awaits the right candidate.