Remote Pre-Litigation Case Manager: Client Advocate & Owner

Topdog Law, Llc; Georgia; Hybrid; USD 61,000 - 86,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

Life insurance

Disability coverage

Paid time off

Parental leave

Job summary

TopDog Law, a nationally scaling personal injury firm, is seeking a Case Manager to own the client relationship from intake through settlement. You will act as the client's advocate, coordinating care, gathering records, and guiding the path to resolution with urgency and compassion.

In this fully remote role based in Georgia, you’ll manage a high-volume caseload, leverage modern case management tools, and collaborate with a fast-moving team to deliver outcomes that are both meaningful for

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters on cases in Georgia
• Strong organizational skills with exceptional attention to detail
• Ability to manage a high-volume caseload in a fast-paced environment
• Strong written and verbal communication skills
• Experience requesting, reviewing, and summarizing medical records and bills
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team

Responsibilities

• Own the client relationship from day one through settlement, the Welcome Call is yours, the relationship is yours, and the outcome is yours
• Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion
• Drive cases forward with urgency, moving through each phase with precision and purpose
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip
• This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm

Skills

PI pre-litigation experience

High-volume caseload management

Strong written communication

Strong organization

Independent team collaboration

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law, a nationally scaling personal injury firm, is seeking a Case Manager to own the client relationship from intake through settlement. You will act as the client's advocate, coordinating care, gathering records, and guiding the path to resolution with urgency and compassion.

In this fully remote role based in Georgia, you’ll manage a high-volume caseload, leverage modern case management tools, and collaborate with a fast-moving team to deliver outcomes that are both meaningful for