Remote Pre-Litigation Case Advocate

Topdog Law, Llc; Arizona; A distancia; USD 63.000 - 91.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

401(k) with company match

Paid time off

Parental leave

Descripción de la vacante

TopDog Law LLC is seeking a Case Manager to own the client relationship from intake through settlement, acting as a dedicated advocate and guiding clients through a highly stressful process with empathy and precision.

You will drive cases forward, build compelling demand packages, and leverage modern case management tools to maintain accuracy and speed while collaborating with a team across a remote-first environment.

Formación

• 2–6 years of experience supporting Personal Injury pre-litigation matters on cases in Arizona.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Bachelor's degree or Paralegal Certificate.
• Experience in a high-volume or fast-growing law firm.
• Familiarity with Personal Injury claims processes and insurance procedures.
• Experience with case management software (e.g., Filevine, Clio, SmartAdvocate)

Responsabilidades

• Own the client relationship from day one through settlement, the Welcome Call is yours, the relationship is yours, and the outcome is yours
• Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion
• Drive cases forward with urgency, moving through each phase with precision and purpose
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip
• This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm

Conocimientos

Client management

Organizational skills

High-volume caseload management

Written & verbal communication

Medical records review

Independent with teamwork

Educación

Bachelor's degree

Paralegal Certificate

Herramientas

Filevine

Clio

SmartAdvocate

Descripción del empleo

TopDog Law LLC is seeking a Case Manager to own the client relationship from intake through settlement, acting as a dedicated advocate and guiding clients through a highly stressful process with empathy and precision.

You will drive cases forward, build compelling demand packages, and leverage modern case management tools to maintain accuracy and speed while collaborating with a team across a remote-first environment.