Remote Pre-Litigation Case Manager - Own Client Experience

Topdog Law, Llc; Illinois; Remote; USD 68,000 - 84,000; Full time

Benefits offered by this job

Base salary: $68,000 - $84,000 commens

Benefits: Medical, dental, vision, 401

Job summary

TopDog Law is a fully remote personal injury firm scaling nationally, focused on owning the client experience from intake to resolution. The Case Manager will serve as a trusted advocate, building strong client relationships and coordinating care while guiding cases through pre-litigation and settlement.

You will own the client relationship from day one, move cases forward with urgency, and leverage modern case management software to stay organized in a fast-paced environment.

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters in Illinois.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement.
• Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion.
• Drive cases forward with urgency, moving through each phase with precision and purpose.
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people.
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip.
• This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm

Skills

PI pre-litigation experience

Strong organizational skills

High-volume caseload management

Written and verbal communication

Medical records review

Independent with teamwork

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law is a fully remote personal injury firm scaling nationally, focused on owning the client experience from intake to resolution. The Case Manager will serve as a trusted advocate, building strong client relationships and coordinating care while guiding cases through pre-litigation and settlement.

You will own the client relationship from day one, move cases forward with urgency, and leverage modern case management software to stay organized in a fast-paced environment.