Remote Pre-Access Scheduler - Patient Scheduling

Intermountain Healthcare Inc.; Springfield (IL); Remote; USD 27,000 - 35,000; Full time

Job summary

Intermountain Health is seeking a remote Scheduling Clerk to manage patient appointments, pre-registration, and related administrative tasks across multiple locations. You will handle high call volumes, verify patient data and insurance, and coordinate with care teams.

The role requires strong computer skills, attention to detail, and the ability to self-resolve technical issues. A video interview will be part of the hiring process, with potential onsite interviews as needed.

Qualifications

• High school diploma or equivalent or (4) years revenue cycle experience.
• Minimum of (2) years revenue cycle experience and/or (2) years of contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments.
• Transcribe external orders from physicians.
• Handle high call volumes for multiple locations and departments.
• Utilize multiple systems to perform all scheduling functions.
• Provide patients with preparation and location information.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

2+ years revenue cycle or contact center experience

Job description

Intermountain Health is seeking a remote Scheduling Clerk to manage patient appointments, pre-registration, and related administrative tasks across multiple locations. You will handle high call volumes, verify patient data and insurance, and coordinate with care teams.

The role requires strong computer skills, attention to detail, and the ability to self-resolve technical issues. A video interview will be part of the hiring process, with potential onsite interviews as needed.