PRN Central Scheduler — Pre-Access

Intermountain Healthcare Inc.; United States; Remote; USD 27,000 - 35,000; Part time

Job summary

Intermountain Health is seeking a PRN scheduling specialist at Peaks Regional Office in Broomfield, Colorado to pre-register patients for appointments and procedures and to perform related administrative tasks.

The role requires handling high call volumes, inputting patient data, validating insurance, and guiding patients through the scheduling process, with Teams video interviews and possible on-site meetings for remote or hybrid options.

Qualifications

• High school diploma or equivalent or 4 years revenue cycle experience.
• Minimum 2 years revenue cycle experience and/or 2 years of contact center experience.

Responsibilities

• Utilize multiple systems to perform all scheduling functions as needed.
• Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
• Providing patients with preparation and location information.
• Correctly collecting and inputting patient data into the system.
• Validating patient insurance and explaining benefits as needed.
• Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
• Acting as a mentor for new hires as needed.
• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
• Performs other duties as assigned.

Skills

Customer Service

Insurance Knowledge

Typing 30 WPM

Phone Handling

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Problem Solving

Multichannel Phone Experience

Education

High school diploma or equivalent

Revenue cycle experience

Tools

Microsoft Teams

Job description

Intermountain Health is seeking a PRN scheduling specialist at Peaks Regional Office in Broomfield, Colorado to pre-register patients for appointments and procedures and to perform related administrative tasks.

The role requires handling high call volumes, inputting patient data, validating insurance, and guiding patients through the scheduling process, with Teams video interviews and possible on-site meetings for remote or hybrid options.