Remote Practice Manager - Vault CRM & Success

Veeva Systems; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Veeva Systems in the United States is seeking a Senior Leader to head a Professional Services team delivering Vault CRM across North America. You will drive client success, build trusted relationships, and scale delivery through cross-functional collaboration.

Responsibilities include hiring, performance management, and mentorship, while optimizing utilization metrics and maintaining a flexible Work Anywhere culture. Remote work option with up to 25% travel to client sites across the region.

Qualifications

• 5+ years software implementation experience
• 2+ years people management experience
• Experience leading services teams and managing utilization metrics

Responsibilities

• Manage hiring, performance, and mentorship.
• Build trusted customer relationships and cross-functional networks.

Skills

Leadership

People management

Hiring

Mentorship

Customer relationships

Cross-functional collaboration

Performance management

Project management

Tools

Vault CRM

Job description

Veeva Systems in the United States is seeking a Senior Leader to head a Professional Services team delivering Vault CRM across North America. You will drive client success, build trusted relationships, and scale delivery through cross-functional collaboration.

Responsibilities include hiring, performance management, and mentorship, while optimizing utilization metrics and maintaining a flexible Work Anywhere culture. Remote work option with up to 25% travel to client sites across the region.