Remote Practice Leader, Vault CRM Implementations

Veeva Systems, Inc.; United States; On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical/dental/vision

Flexible PTO

Retirement programs

Charitable giving

Job summary

Veeva Systems seeks a Senior Professional Services leader to deliver Vault CRM across North America. You will lead a team, hire and mentor staff, and oversee initiatives while building trusted client relationships.

Located in the US remotely, the role requires 5+ years of software implementation experience at a vendor or consulting firm and 2+ years in people management, with travel up to 25%. Veeva offers flexible work options and a comprehensive benefits package.

Qualifications

• 5+ years of software implementation experience at a software vendor or consulting firm.
• 2+ years in people management.
• Experience growing and leading a professional services team.
• Strong focus on utilization and business metrics.

Responsibilities

• Lead a Professional Services team that delivers Vault CRM across North America.
• Responsible for hiring, performance management, and mentorship.
• Provide executive oversight of internal initiatives and project sponsorship.
• Cultivate trusted relationships with customers.
• Build an internal network across Veeva to champion customer and employee success.

Skills

Software implementation

People management

Team leadership

Operational excellence

Willingness to travel

Job description

Veeva Systems seeks a Senior Professional Services leader to deliver Vault CRM across North America. You will lead a team, hire and mentor staff, and oversee initiatives while building trusted client relationships.

Located in the US remotely, the role requires 5+ years of software implementation experience at a vendor or consulting firm and 2+ years in people management, with travel up to 25%. Veeva offers flexible work options and a comprehensive benefits package.