Remote Planning & Scheduling Specialist

Velvethorizons; Nampa (ID); Remote; USD 45,000 - 75,000; Full time

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services. The role involves managing client requests, organizing logistics, and ensuring a smooth end-to-end planning process.

Responsibilities include communicating with clients via phone, email, and digital platforms; researching options for accommodations and transportation; coordinating scheduling; processing reservations with third-party providers; and documenting

Qualifications

• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication skills

Independence in remote work

Organization

Multitasking

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services. The role involves managing client requests, organizing logistics, and ensuring a smooth end-to-end planning process.

Responsibilities include communicating with clients via phone, email, and digital platforms; researching options for accommodations and transportation; coordinating scheduling; processing reservations with third-party providers; and documenting