Remote Planning & Scheduling Specialist

Velvethorizons; Scottsdale (AZ); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Performance pay

Training & development

Company resources

Team collaboration

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Key duties include gathering requirements by phone and email, researching options for accommodations and transportation, and coordinating third-party reservations.

Qualifications

• Excellent written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Written & Verbal

Remote work ability

Organizational skills

Scheduling & planning

Deadline-oriented

Customer-focused

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Key duties include gathering requirements by phone and email, researching options for accommodations and transportation, and coordinating third-party reservations.