Remote Planning & Coordination Specialist

Velvethorizons; Fayetteville (AR); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and development

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote setting. You will manage client requests, organize logistics, and ensure an end-to-end planning process.

The role requires strong communication, exceptional organizational skills, and the ability to work independently in a remote environment while meeting deadlines. Spanish language skills are a plus.

Qualifications

• Proven ability to work independently in a remote environment.
• Strong written and verbal communication skills.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Fluency in English; Spanish a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication skills

Remote work experience

Organization

Time management

Customer service mindset

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote setting. You will manage client requests, organize logistics, and ensure an end-to-end planning process.

The role requires strong communication, exceptional organizational skills, and the ability to work independently in a remote environment while meeting deadlines. Spanish language skills are a plus.