Remote Planning & Coordination Specialist

Velvethorizons; Fort Lauderdale (FL); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Training programs

Company resources

Collaborative team

Job summary

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote setup based in the United States. You will manage client requests, organize logistics, and ensure end-to-end planning with attention to detail.

Ideal candidates bring strong communication, independence in a remote environment, and excellent organizational skills. The role offers ongoing training, a supportive team, and performance-based compensation.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Written communication

Verbal communication

Remote work

Organizational skills

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote setup based in the United States. You will manage client requests, organize logistics, and ensure end-to-end planning with attention to detail.

Ideal candidates bring strong communication, independence in a remote environment, and excellent organizational skills. The role offers ongoing training, a supportive team, and performance-based compensation.