Remote Planning Consultant: Scheduling & Coordination

Velvethorizons; Chicago (IL); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based pay

Training & development

Company resources & tools

Collaborative team environment

Job summary

Velvet Horizons is a service-oriented company delivering customized planning and coordination solutions in a fully remote environment. We seek a detail-oriented Planning Consultant to manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

You will communicate with clients, research options, prepare structured plans, and coordinate scheduling, while processing reservations with third-party providers and maintaining clear documentation in company systems.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work ability

Organizational skills

Multitasking

Customer focus

Problem solving

Scheduling tools

Job description

Velvet Horizons is a service-oriented company delivering customized planning and coordination solutions in a fully remote environment. We seek a detail-oriented Planning Consultant to manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

You will communicate with clients, research options, prepare structured plans, and coordinate scheduling, while processing reservations with third-party providers and maintaining clear documentation in company systems.