Remote Planning Consultant: Client Coordination Scheduling

Velvethorizons; Gillette (WY); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and development opportunities

Collaborative team environment

Job summary

Velvet Horizons, a fully remote planning and coordination service, is seeking a detail-oriented Planning Consultant to support clients with scheduling and logistics. You will gather requirements, propose options, and coordinate end-to-end arrangements to ensure smooth experiences.

You will communicate with clients by phone, email, and digital platforms, document interactions, and collaborate with the team to improve workflows.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote Work

Organization

Multitasking

Customer Focus

English Fluency

Spanish (Bonus)

Job description

Velvet Horizons, a fully remote planning and coordination service, is seeking a detail-oriented Planning Consultant to support clients with scheduling and logistics. You will gather requirements, propose options, and coordinate end-to-end arrangements to ensure smooth experiences.

You will communicate with clients by phone, email, and digital platforms, document interactions, and collaborate with the team to improve workflows.