Remote Planning Specialist: Client Coordination & Scheduling

Velvethorizons; Charleston (WV); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible remote work environment

Training & development opportunities

Access to company resources and tools

Collaborative team environment

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Ideal candidates are highly organized, able to work independently, and proficient with scheduling tools. You will document interactions, coordinate with third-party providers, and deliver professional client support while staying aligned with

Qualifications

• Excellent written and verbal communication.
• Ability to work independently in a remote setting.
• Highly organized with attention to detail.
• Capable of multitasking and meeting deadlines.
• Customer-focused with problem-solving mindset.
• Familiar with scheduling tools and online platforms.
• Fluency in English; Spanish is a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication skills

Remote work

Organization

Multitasking

Customer focus

Scheduling tools

English

Spanish

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Ideal candidates are highly organized, able to work independently, and proficient with scheduling tools. You will document interactions, coordinate with third-party providers, and deliver professional client support while staying aligned with