Remote Planning Consultant - Client Coordination Expert

Velvethorizons; Idaho Falls (ID); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote-friendly environment

Performance-based pay

Training and development

Collaborative team

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services. This fully remote role involves managing client requests, organizing logistics, and ensuring a smooth end-to-end planning process.

Ideal candidates are highly organized, capable of independent work, and comfortable communicating with clients by phone, email, and digital platforms. The role offers flexible remote work and performance-based compensation.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Skills

Communication skills

Independent work

Organizational skills

Multitasking

Customer-focused mindset

Scheduling tools

English fluency

Spanish helpful

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services. This fully remote role involves managing client requests, organizing logistics, and ensuring a smooth end-to-end planning process.

Ideal candidates are highly organized, capable of independent work, and comfortable communicating with clients by phone, email, and digital platforms. The role offers flexible remote work and performance-based compensation.