Remote Planning & Client Coordination Expert

Velvethorizons; Montgomery (AL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible remote work

Training & development opportunities

Collaborative team environment

Job summary

Velvet Horizons seeks a detail-oriented Planning Consultant to support clients with scheduling and coordination services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Key duties include gathering requirements, presenting options for accommodations and transportation, coordinating reservations, and documenting interactions in our systems.

Qualifications

• Excellent written and verbal communication in English.
• Ability to work independently in a remote setting.
• Highly organized with attention to detail and deadlines.
• Customer-focused with problem-solving mindset.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Independent worker

Organizational skills

Time management

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons seeks a detail-oriented Planning Consultant to support clients with scheduling and coordination services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Key duties include gathering requirements, presenting options for accommodations and transportation, coordinating reservations, and documenting interactions in our systems.