Remote Planning Consultant: Client Coordination

Velvethorizons; Meridian (ID); Remote; USD 52,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and professional development

Collaborative team environment

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, and ensure end-to-end planning with accuracy and professionalism.

Ideal candidates will have strong communication, exceptional organization, and the ability to work independently in a remote setting. Training and performance-based compensation are provided, with ongoing development opportunities.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Independent remote work

Organization

Time management

Customer service

Scheduling platforms

English fluency

Tools

Scheduling tools

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, and ensure end-to-end planning with accuracy and professionalism.

Ideal candidates will have strong communication, exceptional organization, and the ability to work independently in a remote setting. Training and performance-based compensation are provided, with ongoing development opportunities.