Remote Planning Specialist - Client Coordination

Velvethorizons; Cheyenne (WY); Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Remote work

Training programs

Job summary

Velvet Horizons is a fully remote service-focused organization delivering customized planning and coordination solutions. We are seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services, manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The role requires excellent communication, high organization, and the ability to work independently in a remote environment, with opportunities for ongoing training and

Qualifications

• Clear written and verbal communication
• Proven ability to work independently in a remote environment
• High level of organization and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Customer-focused mindset with problem-solving skills
• Basic proficiency with online tools and scheduling platforms
• Fluency in English is required; Spanish language skills are a plus

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Skills

Clear communication

Independent remote work

Organization & detail

Multitasking

Customer-focused

Scheduling tools

English fluency

Job description

Velvet Horizons is a fully remote service-focused organization delivering customized planning and coordination solutions. We are seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services, manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The role requires excellent communication, high organization, and the ability to work independently in a remote environment, with opportunities for ongoing training and