Remote Planning Specialist: Client-Centric Coordination

Velvethorizons; Rochester (MN); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Ongoing training and professional dev.

Access to company-supported resources

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Ideal candidates are highly organized, communicate effectively, and can work independently in a remote setting while coordinating with internal and third-party providers to meet client needs.

Qualifications

• This role requires strong written and verbal communication skills.
• Ability to work independently in a remote environment.
• High level of organization with attention to detail.
• Experience coordinating logistics and scheduling; fluent English; Spanish a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organization

Multitasking

Customer focus

Scheduling tools

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Ideal candidates are highly organized, communicate effectively, and can work independently in a remote setting while coordinating with internal and third-party providers to meet client needs.