Remote Patient Intake Specialist

CVS Health; Arkansas; A distancia; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Benefits package

Flexible schedule

Descripción de la vacante

CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with initial admission of patients onto service. You will coordinate between the branch, Sales, Insurance Verification, and referral sources to ensure new patients receive excellent care while on our services.

Role requires minimum two years in customer service and healthcare, plus one year in Microsoft Office (Excel, Outlook, Word). This is a full-time, work-from-home role with comprehensive benefits.

Formación

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience using Microsoft Office (Excel, Outlook, Word).
• High School diploma or GED.

Responsabilidades

• Process orders from referral sources and patients, responding to inquiries and resolving complaints.
• Assess patient needs and document referral requests for coordination of care.
• Provide information on equipment and services to bring a patient on service.
• Coordinate with Insurance Verification to process patient details and benefits.
• Relay insurance coverage to referral sources and patients and explain billing forms.
• Training will occur virtually and must be able to work independently.

Conocimientos

Customer service

Healthcare knowledge

Typing 40-50 wpm

MS Office

Educación

High School diploma or GED

Herramientas

MS Excel

MS Outlook

MS Word

Descripción del empleo

CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with initial admission of patients onto service. You will coordinate between the branch, Sales, Insurance Verification, and referral sources to ensure new patients receive excellent care while on our services.

Role requires minimum two years in customer service and healthcare, plus one year in Microsoft Office (Excel, Outlook, Word). This is a full-time, work-from-home role with comprehensive benefits.