Remote Patient Intake & Care Coordinator

CVS Health; Bastrop (LA); À distance; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Résumé du poste

CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with initial patient admissions and to maintain workflow between the branch, Sales, Insurance Verification, and referrals. This full-time, work-from-home role focuses on accurate data handling, billing coordination, and providing information on equipment and services to bring patients onto service.

The role requires 2+ years in customer service and healthcare, strong Microsoft Office skills

Qualifications

• Minimum two years experience in customer service.
• Minimum two years experience in healthcare.
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.

Responsabilités

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints.
• Assess patient needs and document referral requests for coordination of care.
• Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company
• Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information
• Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients
• Training will occur virtually & must be able to work alone

Connaissances

Customer service

Healthcare experience

Excel

Outlook

Word

Typing 40-50 wpm

Formation

High School diploma or GED

Outils

Microsoft Office

Description du poste

CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with initial patient admissions and to maintain workflow between the branch, Sales, Insurance Verification, and referrals. This full-time, work-from-home role focuses on accurate data handling, billing coordination, and providing information on equipment and services to bring patients onto service.

The role requires 2+ years in customer service and healthcare, strong Microsoft Office skills