Remote Patient Billing Support Specialist

Labcorp; North Carolina; Remote; USD 21,008 - 22,041; Full time

Benefits offered by this job

Generous paid time off

Medical, Vision and Dental Insurance

401k and Employee Stock Purchase plans

Fitness Reimbursement Program

Quarterly variable bonus potential

Job summary

A healthcare services provider is seeking a Cust Svc Support Rep to work remotely from 11am-8pm EST. The role requires answering patient inquiries, initiating payment plans, and maintaining performance goals. The ideal candidate has a high school diploma, at least one year of relevant experience, and excellent communication skills. This position includes a competitive pay range of $15.25-16.00 per hour along with various benefits.

Qualifications

• Minimum 1+ year work experience required in relevant fields.
• Previous experience in medical billing, customer service, or call centers strongly preferred.
• Ability to manage tasks independently while maintaining productivity.

Responsibilities

• Answer 80+ inbound calls from patients and providers daily.
• Initiate payment plans for patients with outstanding balances.
• Utilize resources to resolve inquiries effectively.

Skills

Fast-paced work

Attention to detail

Team collaboration

Organization skills

Data entry proficiency

Excellent communication

Education

High School Diploma or equivalent

Job description

A healthcare services provider is seeking a Cust Svc Support Rep to work remotely from 11am-8pm EST. The role requires answering patient inquiries, initiating payment plans, and maintaining performance goals. The ideal candidate has a high school diploma, at least one year of relevant experience, and excellent communication skills. This position includes a competitive pay range of $15.25-16.00 per hour along with various benefits.