Remote Client Support & Billing Claims Specialist

Labcorp; Burlington (NC); Remote; USD 21,008 - 22,041; Full time

Benefits offered by this job

Work from home opportunity

Generous paid time off

Medical, vision and dental insurance options

401(k) and Employee Stock Purchase plans

Fitness reimbursement program

Job summary

A healthcare service provider is seeking a Client Customer Service Support Representative to manage calls and address concerns in a remote environment. The ideal candidate should have a high school diploma and experience in customer service. This position offers flexible scheduling and a pay range of $15.25 - $16.00 per hour with benefits such as generous paid time off and medical insurance options.

Qualifications

• Minimum one year of work experience required.
• Previous call center and customer service experience strongly preferred.
• Strong phone and verbal communication skills with active listening preferred.

Responsibilities

• Manage inbound and outbound calls in a timely manner.
• Follow approved standard operating procedures to update and resolve denied claims.
• Communicate via telephone with physicians, insurance companies and patients.

Skills

Customer service

Phone communication

Critical thinking

Education

High School Diploma or equivalent

Job description

A healthcare service provider is seeking a Client Customer Service Support Representative to manage calls and address concerns in a remote environment. The ideal candidate should have a high school diploma and experience in customer service. This position offers flexible scheduling and a pay range of $15.25 - $16.00 per hour with benefits such as generous paid time off and medical insurance options.