Remote Patient Billing Support Specialist

Labcorp; Burlington (NC); Remote; USD 24,452 - 28,929; Full time

Benefits offered by this job

Work from home opportunity

Quarterly variable bonus potential

Generous paid time off

Medical, Vision and Dental Insurance Options

401(k) and Employee Stock Purchase plans

Job summary

A healthcare service provider is seeking a Customer Service Support Representative in Burlington, NC. The ideal candidate will handle over 80 inbound calls per day, guiding patients through billing inquiries and payment plans. A high school diploma and at least one year of related experience are required; prior experience in medical billing or customer service is preferred. Bilingual candidates in English and Spanish are highly desired. This position offers a work-from-home opportunity with a competitive hourly rate ranging from $17.75 to $21.00.

Qualifications

• Minimum 1+ year work experience required.
• Previous work in medical billing or customer service preferred.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Answer 80+ inbound calls per day from patients and doctors’ offices.
• Initiate payment plans for patients for outstanding balances.
• Utilize resources to resolve patient inquiries.

Skills

Ability to work in a fast-paced environment

Attention to detail

Excellent communication skills

Education

High School Diploma or equivalent

Job description

A healthcare service provider is seeking a Customer Service Support Representative in Burlington, NC. The ideal candidate will handle over 80 inbound calls per day, guiding patients through billing inquiries and payment plans. A high school diploma and at least one year of related experience are required; prior experience in medical billing or customer service is preferred. Bilingual candidates in English and Spanish are highly desired. This position offers a work-from-home opportunity with a competitive hourly rate ranging from $17.75 to $21.00.