Remote Healthcare Customer Support Specialist

Arsenault; New York (NY); Remote; USD 22,730 - 32,373; Full time

Benefits offered by this job

Temp-to-hire with opportunity for growth

Full benefits package upon permanent hire

Competitive pay

Job summary

A prominent healthcare service provider is seeking a Customer Service Representative to handle customer inquiries and resolve issues in a remote working environment. The role requires excellent communication skills, previous customer service experience, and comfort with computer tasks. This is a temp-to-hire position with growth opportunities, offering competitive pay at $20.00 per hour and a full benefits package upon permanent hire. Working hours are Monday to Friday, either 8:00 am to 5:00 pm or 9:00 am to 6:00 pm.

Qualifications

• Excellent communication and customer service skills.
• Comfortable working in front of a computer during most of your shift.
• Ability to work independently and consult with teammates.

Responsibilities

• Handle all incoming customer issues effectively.
• Act as a liaison between various stakeholders for issue resolution.
• Follow up on tasks and provide updates to customers.

Skills

Excellent communication skills

Proper phone and email etiquette

Previous customer service experience

Working knowledge of Microsoft Office

Training in Salesforce

Education

High School Diploma or GED

Job description

A prominent healthcare service provider is seeking a Customer Service Representative to handle customer inquiries and resolve issues in a remote working environment. The role requires excellent communication skills, previous customer service experience, and comfort with computer tasks. This is a temp-to-hire position with growth opportunities, offering competitive pay at $20.00 per hour and a full benefits package upon permanent hire. Working hours are Monday to Friday, either 8:00 am to 5:00 pm or 9:00 am to 6:00 pm.