Remote Patient Billing Specialist

Five Star Solutions; Alaska; Remote; USD 21.000 - 22.000; Vollzeit

Zusammenfassung

Five Star Solutions seeks a Patient Billing Representative to support patients with payment processing, billing education, insurance verification, and claims inquiries. The role emphasizes empathy, accuracy, and HIPAA compliance across EMR systems and billing tools.

Work is remote for eligible residents, with full-time hours (40/week), paid training, and a $15 per hour base pay plus a $1 differential for nights/weekends. Training occurs 8:00am–5:00pm CST during the first two weeks.

Qualifikationen

• Customer service or call center experience required.
• Strong understanding of healthcare billing concepts preferred.
• Experience with payment processing or financial transactions is a plus.

Aufgaben

• Process patient payments via phone according to policies.
• Create and update payment plans following guidelines.
• Explain claim notes, balances, and outcomes to patients.

Kenntnisse

Customer service

Communication skills

Remote work ability

English proficiency

Attention to detail

HIPAA knowledge

Ausbildung

High school diploma or GED

Tools

EMR systems

Billing software

Microsoft Office

Jobbeschreibung

Five Star Solutions seeks a Patient Billing Representative to support patients with payment processing, billing education, insurance verification, and claims inquiries. The role emphasizes empathy, accuracy, and HIPAA compliance across EMR systems and billing tools.

Work is remote for eligible residents, with full-time hours (40/week), paid training, and a $15 per hour base pay plus a $1 differential for nights/weekends. Training occurs 8:00am–5:00pm CST during the first two weeks.