Remote Patient Access Specialist I

Franciscan Medical Group; United States; Remote; USD 25,000 - 36,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Specialist to manage the patient intake process, ensuring efficient scheduling, accurate registration, and a seamless, high-quality patient experience. You will interact with patients in person and by phone to support check-in/check-out, scheduling, registration, and insurance verification, while collecting co-pays and applicable payments.

The role requires navigating Epic systems and promoting MyChart activation.

Qualifications

• One year of customer service work experience is required.
• Healthcare environment experience preferred.

Responsibilities

• Verify demographics and register patients in Epic.
• Obtain and verify insurance coverage.
• Schedule patient appointments.
• Promote MyChart activation.
• Assist with special projects as assigned.

Skills

Customer service

Communication

Epic Systems

Tools

Epic

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Specialist to manage the patient intake process, ensuring efficient scheduling, accurate registration, and a seamless, high-quality patient experience. You will interact with patients in person and by phone to support check-in/check-out, scheduling, registration, and insurance verification, while collecting co-pays and applicable payments.

The role requires navigating Epic systems and promoting MyChart activation.