Remote Patient Access Specialist I

Talentify; Tacoma (WA); Remote; USD 42,000 - 54,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Specialist in Tacoma for remote work with on-site training. You will manage patient intake, verify demographics and insurance, and schedule/check-in-out processes to ensure a seamless patient experience.

Responsibilities include Epic-based registration, insurance verification, and facilitating referrals/authorizations, while delivering accurate information and exceptional service in a fast-paced environment.

Qualifications

• One year of customer service experience required.
• Healthcare environment experience preferred.

Responsibilities

• Verify demographics and register patients in Epic.
• Obtain and verify insurance coverage.
• Schedule patient appointments and manage rescheduling/c cancellations.
• Promote MyChart activation to patients.
• Process referrals and authorizations per clinic and payer rules.
• Respond to patient inquiries with clear, professional communication.

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Specialist in Tacoma for remote work with on-site training. You will manage patient intake, verify demographics and insurance, and schedule/check-in-out processes to ensure a seamless patient experience.

Responsibilities include Epic-based registration, insurance verification, and facilitating referrals/authorizations, while delivering accurate information and exceptional service in a fast-paced environment.