Remote Part-Time Optometric Telehealth Specialist

Visionworks; Mankato (MN); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking an Onsite Telehealth Specialist/Optometric Assistant to be the face of patient care in our stores. You will guide remote eye exams, support the Telemedicine process, and liaise between patients and physicians while delivering friendly service and eye care education.

Ideal candidates have a HS diploma or GED and some customer or patient service experience. This part-time role includes benefits and opportunities to grow in a people-focused vision care brand.

Qualifications

• HS diploma or GED is required or equivalent related job experience.
• Experience in customer or patient service is preferred.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

High School Diploma or GED

Job description

Visionworks is seeking an Onsite Telehealth Specialist/Optometric Assistant to be the face of patient care in our stores. You will guide remote eye exams, support the Telemedicine process, and liaise between patients and physicians while delivering friendly service and eye care education.

Ideal candidates have a HS diploma or GED and some customer or patient service experience. This part-time role includes benefits and opportunities to grow in a people-focused vision care brand.