Remote Outside Property Claims Associate

Travelers Companies, Inc.; Oregon; Hybrid; USD 54,000 - 89,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Wellness Program

Volunteer opportunities

Job summary

Travelers Companies, Inc. is seeking an Associate Claim Rep, Outside Property, to train in claim handling and customer service while supporting 1st party property claims. The program lasts 9–12 months and offers remote work with on-site options as needed.

Participants develop skills to handle claims independently and pursue full claims responsibilities. The role includes licensing and potential travel to support customers nationwide.

Qualifications

• Bachelor’s degree required or equivalent experience in related field.
• Prior internship or work experience in customer service or insurance is preferred.
• Willingness to obtain an active adjuster license where required by state law.
• Proficiency with Microsoft Office and willingness to learn claims management and estimating software.
• Strong verbal and written communication skills and the ability to convey information clearly.

Responsibilities

• Participate in structured training covering policies, claim processes, systems and procedures.
• Review, investigate, and document 1st party property claims under supervision.
• Gather information from policyholders, claimants, witnesses, and third-party providers.
• Learn to determine coverage for building damages per policy terms and establish accurate scope of damages.
• Maintain accurate records of claim activity in claim management systems.
• Communicate timely and professionally with customers and stakeholders.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

Bachelor’s Degree

High School Diploma or GED

Tools

MS Office

Claims management software

Estimating software

Job description

Travelers Companies, Inc. is seeking an Associate Claim Rep, Outside Property, to train in claim handling and customer service while supporting 1st party property claims. The program lasts 9–12 months and offers remote work with on-site options as needed.

Participants develop skills to handle claims independently and pursue full claims responsibilities. The role includes licensing and potential travel to support customers nationwide.