Remote Operations & Process Improvement Associate

Advocate Health; Mississippi; Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits (medical,

Job summary

Advocate Health is seeking a full-time Operations Specialist for a fully remote role based in the United States. The position involves data analysis, time studies, and process workflow development across multiple practices.

The role requires collaboration with providers, team members, and managers to achieve organizational goals. Ideal candidates have an Associates Degree and 2 years of practice operations experience or 4 years of related clerical/clinical experience; Epic Workqueue experience

Qualifications

• Associates Degree required.
• 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.
• Epic Workqueue experience preferred.
• Strong attention to detail and written/verbal communication.
• Good time management.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation.
• Acts as a subject matter expert on certain aspects of practice operations as defined above in development of process workflows.
• Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format.
• Uses critical thinking skills to evaluate the current readiness for change and works to facilitate the change management process for all process and workflow changes for internal customers.
• Manages several projects at the same time.
• Trains teammates on various operational systems and/or new functionality through implementations as necessary.
• Interacts with providers, team members, and practice managers and implements stated organizational goals.

Education

Associates Degree

Tools

Epic Workqueue

Job description

Advocate Health is seeking a full-time Operations Specialist for a fully remote role based in the United States. The position involves data analysis, time studies, and process workflow development across multiple practices.

The role requires collaboration with providers, team members, and managers to achieve organizational goals. Ideal candidates have an Associates Degree and 2 years of practice operations experience or 4 years of related clerical/clinical experience; Epic Workqueue experience