Remote Operations Associate II: Process Improvement

Advocate Health; Texas; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health and welfare benefits

Flexible Spending Accounts

Defined contribution retirement plans

Annual increases

Job summary

Advocate Health is seeking a data-driven specialist for a fully remote, full-time role in the United States. The position focuses on collecting, reviewing, and analyzing data across assigned projects, conducting time studies, and supporting process improvement initiatives across multiple facilities.

Candidates should bring Epic Workqueue or Epic backend experience, strong time management, and a capacity to train teammates on new systems while managing several projects simultaneously.

Qualifications

• Time management required
• Epic Workqueue experience or Epic backend experience
• Travel to other facilities on a regular basis

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvements and compares performance before and after changes.
• Develops and documents process workflows and job aids.
• Facilitates change management for process/workflow changes for internal customers.
• Trains teammates on operational systems and new functionality.
• Manages multiple projects concurrently.

Skills

Time management

Epic Workqueue

Epic backend

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a data-driven specialist for a fully remote, full-time role in the United States. The position focuses on collecting, reviewing, and analyzing data across assigned projects, conducting time studies, and supporting process improvement initiatives across multiple facilities.

Candidates should bring Epic Workqueue or Epic backend experience, strong time management, and a capacity to train teammates on new systems while managing several projects simultaneously.