Remote Operations Associate II - Process Improvement

Advocate Health; Indianapolis (IN); Remoto; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Total rewards program

Fully remote role

Descrizione del lavoro

Advocate Health in the United States is seeking a data analyst to collect, review, and analyze data for assigned projects. The role is fully remote with travel to facilities as needed and requires time-management and process-improvement skills.

Responsibilities include developing and documenting process workflows, training teammates, and acting as a subject matter expert for practice operations. Licensure or certification is required and Epic WorkQueue experience is a plus.

Competenze

• Licensure, Registration, and/or Certification required: ~2 years practice operations experience or 4 years of related clerical or clinical practice experience.
• Epic Workqueue experience or Epic backend experience.

Mansioni

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation.
• Acts as a subject matter expert on particular aspects of practice operations and develops process workflows.
• Documents process workflows, develops job aids, and publishes documents in an organized format.
• Manages several projects concurrently and trains teammates on operational systems and new functionality.

Conoscenze

Data analysis

Time management

Process improvement

Formazione

Healthcare operations experience

Strumenti

Epic WorkQueue

Epic backend

Descrizione del lavoro

Advocate Health in the United States is seeking a data analyst to collect, review, and analyze data for assigned projects. The role is fully remote with travel to facilities as needed and requires time-management and process-improvement skills.

Responsibilities include developing and documenting process workflows, training teammates, and acting as a subject matter expert for practice operations. Licensure or certification is required and Epic WorkQueue experience is a plus.