Remote Operations Associate II - Process Improvement

Advocate Health; South Carolina; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Career development

Flexible Spending Accounts

Job summary

Advocate Health is seeking a data-driven professional for a full-time remote role in the enterprise corporate accounting domain. You will collect and analyze project data, conduct time studies, and develop workflows to improve processes. The role requires Epic Workqueue/ Epic backend experience and strong change-management skills.

You will train teammates, document changes, and manage multiple projects while working from home across eligible states. Benefits are included.

Qualifications

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvement activities and compares performance pre- and post-implementation.
• Acts as SME on practice operations to develop process workflows and job aids.
• Trains teammates on operational systems and new functionality.

Responsibilities

• Documents process workflows and publishes changes in an organized format.
• Uses critical thinking to evaluate readiness for change and facilitates change management.
• Manages multiple projects simultaneously.

Skills

Data analysis

Process improvement

Time management

Training teammates

Communication

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a data-driven professional for a full-time remote role in the enterprise corporate accounting domain. You will collect and analyze project data, conduct time studies, and develop workflows to improve processes. The role requires Epic Workqueue/ Epic backend experience and strong change-management skills.

You will train teammates, document changes, and manage multiple projects while working from home across eligible states. Benefits are included.