Remote Operations Associate II — Process Improvement Specialist

Advocate Health; Juneau (AK); Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off programs

Educational Assistance Program

Defined contribution retirement plans

Job summary

Advocate Health is seeking a remote, full-time professional to collect, review, and analyze data for process improvement projects. You will conduct time studies, develop workflows and job aids, and guide change management across multiple initiatives.

Required: an Associate's Degree and 2 years in practice operations or 4 years in related clerical/clinical roles; Epic Workqueue or Epic backend experience preferred. Travel to facilities is expected as needed.

Qualifications

• Associates Degree required.
• 2 years of practice operations experience or 4 years of related clerical/clinical practice experience required.
• Epic Workqueue or Epic backend experience preferred.

Responsibilities

• Collects, reviews, and analyzes data for assigned projects.
• Conducts time studies for process improvement activities.
• Develops and documents workflows and job aids for changes.
• Facilitates change management for process and workflow changes.

Skills

Data analysis

Time studies

Process improvement

Training teammates

Communication

Travel

Education

Associates Degree

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a remote, full-time professional to collect, review, and analyze data for process improvement projects. You will conduct time studies, develop workflows and job aids, and guide change management across multiple initiatives.

Required: an Associate's Degree and 2 years in practice operations or 4 years in related clerical/clinical roles; Epic Workqueue or Epic backend experience preferred. Travel to facilities is expected as needed.