Remote Operations Associate II - Process Improvement & Training

Advocate Health; Indiana; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Annual raises

Health benefits

401(k) plan with match

Career development

Job summary

Advocate Health is seeking a data-driven professional for a fully remote role in the enterprise corporate accounting setting. The position emphasizes data collection, analysis, time studies, and development of process workflows to support change management across multiple projects.

The role requires Epic Workqueue or Epic backend experience, strong time management, and willingness to travel to facilities as needed.

Qualifications

• 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.
• Epic Workqueue experience or Epic backend experience.
• Time management.
• Travel to other facilities and practices in teammate's vehicle is required on a regular basis.

Responsibilities

• Collects, reviews, and analyzes data related to assigned projects.
• Conducts time studies for process improvement activities and compares performance before and after changes.
• Develops and publishes process workflows and job aids.
• Facilitates change management for process and workflow changes for internal customers.
• Manages several projects concurrently.
• Trains teammates on operational systems and new functionality.

Skills

Time management

Tools

Epic Workqueue

Epic backend

Job description

Advocate Health is seeking a data-driven professional for a fully remote role in the enterprise corporate accounting setting. The position emphasizes data collection, analysis, time studies, and development of process workflows to support change management across multiple projects.

The role requires Epic Workqueue or Epic backend experience, strong time management, and willingness to travel to facilities as needed.