Remote OpenShift TAM — Enterprise Cloud Architect

Red Hat, LLC; Georgia; Hybrid; USD 96,000 - 154,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with employer match

Paid time off and holidays

Parental leave

Disability and family leave benefits

Employee stock purchase plan

Job summary

Red Hat, LLC is seeking an OpenShift Technical Account Manager to provide technical and architectural guidance for OpenShift in the southeastern U.S. This role is remote, working with a select set of enterprise customers to ensure successful deployments and ongoing success.

You will build trusted relationships, advocate for customers, and collaborate with Red Hat engineering, product management, and support teams to resolve issues and share best practices.

Qualifications

• 5+ years of experience in support, development, engineering, IT, or QA.
• Administration experience with OpenShift Container Platform.
• Expertise in enterprise cloud solutions, containers, Kubernetes, cloud management, and IT automation.
• Bachelor’s degree or equivalent in tech; RHCE a plus.

Responsibilities

• Support enterprise customers in implementing automated, containerized OpenShift solutions.
• Learn new technologies quickly including container orchestration and microservices.
• Develop relationships with key stakeholders and align to business goals.
• Perform technical reviews and proactively prevent issues.
• Collaborate with engineering, product management, and support teams.
• Create customer engagement plans and document environments.

Skills

Customer-facing skills

Communication skills

Technical leadership

Problem solving

English proficiency

Education

Bachelor’s degree in tech

Tools

OpenShift Container Platform

Kubernetes

RHCE

Job description

Red Hat, LLC is seeking an OpenShift Technical Account Manager to provide technical and architectural guidance for OpenShift in the southeastern U.S. This role is remote, working with a select set of enterprise customers to ensure successful deployments and ongoing success.

You will build trusted relationships, advocate for customers, and collaborate with Red Hat engineering, product management, and support teams to resolve issues and share best practices.