Remote NOC Analyst: Incident Response & Enterprise WAN

TEKsystems; United States; Remote; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Remote work

401(k) Retirement Plan

Job summary

TEKsystems is seeking a Network Operations Center (NOC) Analyst to join a remote IT Operations team supporting a large-scale enterprise environment. You will monitor network infrastructure, assist with incident response, and help maintain reliability and performance of business-critical systems.

This role covers WAN monitoring across locations, on-call rotations, and collaboration with Cisco/Juniper environments, Windows and Linux systems, voice services, and data center technologies.

Qualifications

• Strong understanding of Layer 2 and Layer 3 networking.
• Routing and switching concepts.
• CIDR subnetting.
• Spanning Tree Protocol (STP).
• Network traffic analysis and troubleshooting.
• Enterprise network monitoring.
• Experience troubleshooting Cisco and Juniper equipment.
• Experience with Windows operating systems.
• Ability to diagnose and resolve network infrastructure issues.
• Experience with switches, routers, firewalls, and VPN technologies.
• Familiarity with network monitoring and diagnostic tools.

Responsibilities

• Monitor and support a large-scale enterprise WAN environment across locations.
• Serve as a junior incident manager during high-priority outages.
• Troubleshoot and support network hardware and connectivity services.
• Support core business applications and enterprise infrastructure platforms.
• Assist with wireless networking, voice communications, storage, and data center technologies.
• Investigate alerts, perform root-cause analysis, and coordinate resolutions.
• Help implement infrastructure upgrades, maintenance, and deployment projects.
• Ensure system availability, performance, and operational stability.
• Escalate critical issues and communicate with technical teams and stakeholders.

Skills

Layer 2/3 networking

Routing & Switching

CIDR Subnetting

STP

Network Monitoring

Cisco Equipment

Juniper Equipment

Windows OS

VPN Technologies

Troubleshooting

Education

Bachelor's degree

Tools

Monitoring Tools

Firewall Tech

Job description

TEKsystems is seeking a Network Operations Center (NOC) Analyst to join a remote IT Operations team supporting a large-scale enterprise environment. You will monitor network infrastructure, assist with incident response, and help maintain reliability and performance of business-critical systems.

This role covers WAN monitoring across locations, on-call rotations, and collaboration with Cisco/Juniper environments, Windows and Linux systems, voice services, and data center technologies.