Remote NOC Engineer: Networking & Incident Response

SMASH; Villa Rica (GA); Teletrabalho; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Wellness Coverage

Remote Work

Birthday day off

Recognition and rewards system

Referrals Program

Business skill coaching

English classes for Smashers and Rel</

Learning opportunities

Resumo da oferta

SMASH is seeking an experienced NOC Engineer to join a remote Network Operations Center team supporting enterprise networks for a US client. You will troubleshoot routing, switching, firewalls, VPNs, and wireless infrastructure, while maintaining strong customer service during incidents.

The ideal candidate brings 5+ years of hands-on network experience, familiarity with MPLS/VRFs, and the ability to work under time constraints with a focus on reliability and security.

Qualificações

• 5+ years hands‑on experience implementing, managing, supporting, and troubleshooting enterprise network infrastructure.
• Strong hands‑on NOC, network support, troubleshooting, and break/fix experience.
• Intermediate to advanced experience configuring and troubleshooting routers and switches.
• Intermediate to advanced knowledge of multiple firewall platforms, including configuration and troubleshooting.

Responsabilidades

• Support and maintain enterprise network hardware and software infrastructure according to industry best practices.
• Configure, administer, and troubleshoot routers, switches, firewalls, load balancers, wireless access points, and WiFi controllers.
• Design, support, and troubleshoot complex routing environments using BGP, EIGRP, OSPF, MPLS, and VRFs.
• Design and troubleshoot switching environments involving 802.1Q VLANs, trunks, EtherChannels, Spanning Tree, DHCP Snooping, and ARP Inspection.
• Perform advanced remote troubleshooting and break/fix support for network and infrastructure incidents.
• Diagnose network outages, connectivity problems, performance degradation, and configuration issues, often under tight resolution timelines.

Conhecimentos

NOC troubleshooting

Routers

Switches

Firewalls

VPNs

BGP

OSPF

MPLS

VRFs

WiFi infrastructure

Network monitoring

Formação académica

Bachelor's degree in a technical field

Ferramentas

Network monitoring tools

Load balancers

Descrição da oferta de emprego

SMASH is seeking an experienced NOC Engineer to join a remote Network Operations Center team supporting enterprise networks for a US client. You will troubleshoot routing, switching, firewalls, VPNs, and wireless infrastructure, while maintaining strong customer service during incidents.

The ideal candidate brings 5+ years of hands-on network experience, familiarity with MPLS/VRFs, and the ability to work under time constraints with a focus on reliability and security.