Remote NOC Analyst I (Evenings) – Grow in Networking

VC3, Inc.; United States; Remote; USD 52,000 - 72,000; Full time

Benefits offered by this job

Mental health support

401(k) / RRSP matching

Career growth programs

Job summary

VC3, Inc. is seeking a NOC Analyst I to join our Network Operations Center. You will monitor and maintain network and system performance to ensure uptime, working evenings/overnights from a remote US-based environment.

The role offers growth within a collaborative team and requires an Associate's degree or equivalent, plus familiarity with monitoring tools and ticketing systems. Strong communication and problem-solving skills are essential.

Qualifications

• Associate's degree in Computer Science or related field, or equivalent work experience.
• Experience with network and system monitoring tools and ticketing systems.
• Basic understanding of TCP/IP, routing, switching, and Windows/Linux concepts.

Responsibilities

• Monitor network and system performance using monitoring tools and software.
• Identify and troubleshoot issues, escalating as needed.
• Perform basic configurations and deployments for networks and systems.
• Maintain accurate documentation of configurations and changes.
• Collaborate with cross-functional teams to resolve issues and implement solutions.
• Respond to alerts and notifications and communicate issues to stakeholders.
• Participate in on-call rotation and after-hours incident response.
• Ensure tickets are created and time tracked, manage workload and SLAs.

Skills

Analytical thinking

Problem-solving

Communication skills

Independent work

Attention to detail

Willingness to learn

Education

Associate's degree in CS or related field

Tools

ConnectWise Ticketing

OpenDNS

Kaseya VSA

PRTG

Job description

VC3, Inc. is seeking a NOC Analyst I to join our Network Operations Center. You will monitor and maintain network and system performance to ensure uptime, working evenings/overnights from a remote US-based environment.

The role offers growth within a collaborative team and requires an Associate's degree or equivalent, plus familiarity with monitoring tools and ticketing systems. Strong communication and problem-solving skills are essential.