Remote Mortgage Support Specialist

MCI; Missouri; Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Health benefits (medical, dental, vision)

Casual dress code

Descripción de la vacante

MCI is looking for a Remote Work-at-Home customer service representative in Missouri to support mortgage customers. The role involves resolving inquiries, handling calls, and ensuring a best-in-class customer experience.

Applicants must be 18+, have a high school diploma, and demonstrate excellent customer service skills. The position offers various benefits, including health coverage and paid time off.

Formación

• Must be 18 years of age.
• Highly reliable with regular attendance.
• Excellent interpersonal skills.

Responsabilidades

• Handle inbound customer calls in a courteous and professional manner.
• Listen to customers and resolve issues.
• Create and maintain customer CRM records.

Conocimientos

Multi-tasking using multiple screens

Typing speed of 30-45 wpm

Fluent in English

Excellent organizational skills

Educación

High School Diploma or Equivalent

Herramientas

Microsoft Office Suite

Windows PC applications

Descripción del empleo

MCI is looking for a Remote Work-at-Home customer service representative in Missouri to support mortgage customers. The role involves resolving inquiries, handling calls, and ensuring a best-in-class customer experience.

Applicants must be 18+, have a high school diploma, and demonstrate excellent customer service skills. The position offers various benefits, including health coverage and paid time off.