Remote Mortgage Support Specialist

MCI; Missouri; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health benefits (medical, dental, vision)

Casual dress code

Job summary

MCI is looking for a Remote Work-at-Home customer service representative in Missouri to support mortgage customers. The role involves resolving inquiries, handling calls, and ensuring a best-in-class customer experience.

Applicants must be 18+, have a high school diploma, and demonstrate excellent customer service skills. The position offers various benefits, including health coverage and paid time off.

Qualifications

• Must be 18 years of age.
• Highly reliable with regular attendance.
• Excellent interpersonal skills.

Responsibilities

• Handle inbound customer calls in a courteous and professional manner.
• Listen to customers and resolve issues.
• Create and maintain customer CRM records.

Skills

Multi-tasking using multiple screens

Typing speed of 30-45 wpm

Fluent in English

Excellent organizational skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows PC applications

Job description

MCI is looking for a Remote Work-at-Home customer service representative in Missouri to support mortgage customers. The role involves resolving inquiries, handling calls, and ensuring a best-in-class customer experience.

Applicants must be 18+, have a high school diploma, and demonstrate excellent customer service skills. The position offers various benefits, including health coverage and paid time off.